Contact Support & Inquiries

Have questions, feedback, or feature requests? Send our engineering team a direct message.

Support Guidelines

To help our team respond to your message as efficiently as possible, please review our support and contact guidelines below.

Standard Response Timelines

We review every incoming support ticket and inquiry. Our engineering team typically responds within 24 to 48 business hours (Monday through Friday, excluding public holidays).

API & Developer Inquiries

Are you a developer interested in integrating HashSphere's hashtag generation API into your software or scheduling platforms? Please select 'Business partnership' as your subject and outline your monthly request volume and user base details.

Report a Bug or Suggest a Feature

We are continuously improving our competitive tag algorithms. If you encounter any bugs, rendering issues, or have a request for new niche categories or platform support, please provide your operating system and web browser details.